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Customer Service

Our award-winning Customer Service Representatives are available from 7:30 a.m. - 5:30 p.m. Central Time, Monday through Friday. For U.S. and Canadian customers, contact them via phone at 800-821-5525 or Live Chat for help with placing an order, checking on order status, and product information. They excel at helpful, courteous service.

"As a distributor, it's really hard to find good customer service these days. Not only does Labconco know their product and always suggest the right equipment... but they also recommend other options that the customer might take advantage of. By far, Labconco Sales and Customer Service has set a very high bar, and other companies should learn from them. Thanks again!" ~ Lisa C., Clarksburg, WV

"Very helpful working with me... I wish more companies had the live chat function!" ~ Wesley C., Guntersville, AL

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Jennifer Waisner 2013

Jennifer Waisner

Customer Service Manager


Becky Alexander 2013

Becky Alexander

Customer Service Representative


Territories: DelawareMarylandNorth CarolinaPennsylvaniaSouth CarolinaTennesseeVirginiaWest Virginia

Holly Bright pro

Holly Bright

Customer Service Representative


Territories: ArizonaCaliforniaIndianaKentuckyMichiganNevadaNew MexicoOhioTexas (El Paso area)Utah

Michael Flanagin Customer Service

Michael Flanagin

Customer Service Representative


Territories: AlabamaConnecticutFloridaIllinoisIowaMinnesotaMississippiNew JerseyNew YorkNorth DakotaSouth DakotaWisconsin

Michelle Pierce 500

Michelle Pierce

Customer Service Representative


Territories: ArkansasColoradoIllinois (southern including East St. Louis)KansasLouisianaMaineMassachusettsMissouriNebraskaNew BrunswickNew HampshireNewfoundlandNova ScotiaOklahomaOntarioQuebecRhode IslandTexasVermontWyoming

Kristie Yearout 2013

Kristie Yearout

Senior Customer Service Representative


Territories: AlaskaAlbertaBritish ColumbiaGeorgiaIdahoManitobaMontanaOregonSaskatchewanWashingtonYukon